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Original topic:

Ringtone keeps changing back to the original default tone (over the horizon)

(Topic created on: 02-08-2022 11:49 AM)
Members_NmfiOtj
First Poster
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Galaxy S20 Series

i have installed a mp3 file on the phone and moved it to the ringtone folder (internal)  and it works for a day or so then it reverts back original default tone. 

I have done the fowlling:

-Reset the phone (no help at all, I have even tried it on a formated phone(s20 5G)the same issue)

-Change back from darkmode to daymode (some forums say ti would work)

-moved the file to SD-card  and back 

any thoughts? 

 

 

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1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Galaxy S20 Series

I wonder if the file is in some way not compatible,  corrupted etc.

If you change ringtone to another pre downloaded option does that stay chosen?

I use zedge.com which has tones in the correct file format and have worked fine for me.

It's a free service.

Perhaps give it a try and see what happens @Members_NmfiOtj 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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