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Original topic:

Phone call gets put on hold when message/sms/email is received

(Topic created on: 10-09-2021 02:51 AM)
Sdsmum
First Poster
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Galaxy S20 Series

Yesterday I was on a call using my bluetooth headset.
Everytime I received a whatsapp message, sms or email message the phone call was put on hold and I could not find how to get it off hold.

I had to dial into the call again (it was a standard conference call) everytime the phone call went on hold

Has anyone else experienced this problem?

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1 REPLY 1
BandOfBrothers
Superuser II
Superuser II
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Galaxy S20 Series

Not personally @Sdsmum 

If I'm on a call using my Samsung Buds Live I do get notified of an incoming call or text but it does not affect the call in progress.

Maybe it's the Bluetooth Headset your using ? Can you test them on another phone as a process of elimination  ?


Current Phone > Samsung Z Fold³ 5G.