Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Network issue

(Topic created on: 19-06-2021 09:33 AM)
cfarley
Journeyman
Options
Galaxy S20 Series
Hello, has anyone recently having issue with there network? I've recently done a software update and even since I can't use certain apps without WiFi, chrome, YouTube, ebay etc as it keeps says I have no data even though its showing I have 4g, the odd thing is some apps do still work, it's driving me mad, iv done a factory reset and it's still the same
15 REPLIES 15
xSteveuk
Helping Hand
Options
Galaxy S20 Series
Hi,
Try below

Remove and Re-Insert Your SIM Card

Before rebooting, turn on Airplane Mode. Wait for 30 seconds

then turn Airplane Mode off.

If you still don't have data, turn airplane mode back on, turn your phone off,

wait for a minute,
turn your phone back on, turn airplane mode off, wait for 30 seconds,

then turn mobile data on.
0 Likes
jay654
First Poster
Options
Galaxy S20 Series
Yes agree same here. I remember software update a few days ago and now no Internet or maps YouTube yet email ok but shows 4g
0 Likes
MMR93
Student
Options
Galaxy S20 Series
Exact same for me, just updated to the latest update yesterday and my mobile data has now stopped working
0 Likes
cfarley
Journeyman
Options
Galaxy S20 Series
Thanks will try this
0 Likes
cfarley
Journeyman
Options
Galaxy S20 Series
Are you with Vodafone by any chance?
0 Likes
MMR93
Student
Options
Galaxy S20 Series
Yes I'm with Vodafone, contacted them and they tried to pin it on the update so I'm here now
0 Likes
cfarley
Journeyman
Options
Galaxy S20 Series
They first said it was the update then they told me Vodafone engineers are working on it 🤷, I made the mistake of rebooting my phone but forgot to back it up first lol. Lost everything
0 Likes
MMR93
Student
Options
Galaxy S20 Series
I'm about to factory reset mine and see if that does anything, I'll let you know the outcome
0 Likes
cfarley
Journeyman
Options
Galaxy S20 Series
Any luck?
0 Likes