Hi @AliMuhammad Just wondering,are you using official Samsung chargers? Can you run the Diagnostic tests within Samsung Members, go to Samsung Members-Support-Diagnostics and run the Test for Cable charging via Battery Status.
if no error shows up there run in Safe Mode and try charging, Sometimes can be an issue with some 3rd party apps which are disabled . Press and hold the Power Button until the Safe Mode option is displayed. More detail on troubleshooting here : https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/
However I am aware that in the past some customers found a solution to cable charging issues by wiping the cache partition. Steps as follows:
1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
Same here, I also have an a71 and it has completely stopped charging aftrt getting one ui5/android 13. Tried changing chargers but nothjng has worked. considering so many of us have the same issue, we should be eligible for some sort of compensation!
I also have charging problems since the One UI 5.0 update - Initially, it would not charge at all unless the phone was restarted - and then only normal charging not fast charging! - I have tried several combinations for chargers and cables but still only charges as normal not fast or super fast 😞
Please issue a fix ASAP!