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Original topic:

Lost photos

(Topic created on: 25-02-2023 04:05 PM)
ejm46
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Galaxy S20 Series
Since last update lost all gallery photos wish I never bothered with Samsung phone had them for years hassle every update lose saved emails waste of time 
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7 REPLIES 7
globalcitizen
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Galaxy S20 Series
Didn't you back up your pictures etc?

What model is the Samsung
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ejm46
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Galaxy S20 Series
Thought I did s20fe they are on Google but it means trying to get them over to gallery
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ReeceQ
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Galaxy S20 Series
After an update? Usually shouldn't mess with gallery, if stored on phone memory. Which update was it? Check settings to show all albums? May got buried within albums?
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ejm46
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Galaxy S20 Series
Tried that lost everything just have some that I transferred from Google photos which takes to long
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ejm46
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Galaxy S20 Series
Even one drive was empty
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JAMES4578
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Galaxy S20 Series

@ejm46  Appreciate the frustration, are photos definitely not located somewhere in My Files?  I think it  it is best to have  a few back ups, whether that be another cloud service or/and local storage to increase protection.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

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ejm46
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Galaxy S20 Series
👍
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