27-02-2022 09:20 AM in
27-02-2022 10:28 AM - last edited 27-02-2022 11:00 AM
27-02-2022 12:14 PM in
@91antoniolopez: Can you try heading to Settings > Connections > Wi-Fi > Tap the 3 dots in the top right > Wi-Fi Control History, and check to see if any apps have turned your Wi-Fi off. If you find anything that corresponds with your issue, and it is a third party app, then you may wish to uninstall it to prevent future occurrences.
Further to the above, please head to Settings > Connections > Data Usage > Mobile Data Only Apps, and either toggle this option off, or remove any apps that you use frequently while connected to Wi-Fi. Let me know how you get on.
27-02-2022 03:21 PM in
@91antoniolopez: Can you also try heading to Settings > Connections > Wi-Fi > 3 dot > Advanced > Switch To Mobile Data > Off > Wi-Fi Power Saving Mode > Off. If the connection continues to drop, try connecting to another Wi-Fi network, a friend or family members, to see if the issue persists, as this will help to determine if the problem lies with the phone or your current router.
03-01-2023 11:51 PM in
Jan 2023 - just started having this issue yesterday.
Have tried ALL the recommended troubleshooting suggestions (except factory reset) and it's still happening. Does anyone have a good solution?
argh! can anyone please assist?
09-03-2023 03:12 PM in
Here is what I have just discovered. I had turned on in the advanced field of wifi that it would turn on and off automatically, when I first turned on this option I was not sure what it would do. Now I see that this had caused me problems with my wifi being turned off and I just didn't see it or think about it. I have copied the words for this option when you click on the 3 dots in the upper right hand corner of wifi.
I haveTurn Wi-Fi on/off
Turn on Wi-Fi automatically when
you're in places you use it frequently
and turn it off elsewhere.