Help Wi-Fi keeps turning off

[91antoniolopez]

Hi 👋 mi wifi keep turning off by it self i have use all my data a few times without realising. To try to fix it i have done the following with not resolve.

1Check Mobile Network Mode

2 check the battery otimatition settings 

3 Forget and reconnect to network

4 Reboot your phone and router

5 Reset network settings

6 Factory Reset the phone

Issue still there 

Now i use bixby routine to keep wifi 😒 on

[Fiona26]

My mother in law also had this problem with her note 20 ultra. Turns out after the last update turn on WiFi automatically was no longer on. Double check in connections - press the 3 dots in top corner, go to advanced. It will be in there.

[91antoniolopez]

Hi, thanks. It is on, the problem I got is it keeps turning off automatically.

[AndrewL]

@91antoniolopez: Can you try heading to Settings > Connections > Wi-Fi > Tap the 3 dots in the top right > Wi-Fi Control History, and check to see if any apps have turned your Wi-Fi off. If you find anything that corresponds with your issue, and it is a third party app, then you may wish to uninstall it to prevent future occurrences. 

Further to the above, please head to Settings > Connections > Data Usage > Mobile Data Only Apps, and either toggle this option off, or remove any apps that you use frequently while connected to Wi-Fi. Let me know how you get on. 

[91antoniolopez]

Hi thanks, Andrew.
No luck, control history is only Bixby that I'm using as a fix.
And Mobile Data Only Apps is toggled off.

[AndrewL]

@91antoniolopez: Can you also try heading to Settings > Connections > Wi-Fi > 3 dot > Advanced > Switch To Mobile Data > Off > Wi-Fi Power Saving Mode > Off. If the connection continues to drop, try connecting to another Wi-Fi network, a friend or family members, to see if the issue persists, as this will help to determine if the problem lies with the phone or your current router.