10-11-2021 01:30 AM in
10-11-2021 05:56 AM in
Hi @Shaza04
In regards to clearing your phones system files cache this may help.
Clear your System File Cache via the instructions in the Samsung Link. You may need to hook upto a computer or insert your headphones to get to the recovery menu. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
Also try Safe Mode.
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ disables downloaded apps, themes and other launchers to help determine if one or more is causing conflict.
As a very last resort back up and factory reset.
A Samsung Experience Store / Samsung Service Centre can take a look and run Diagnostics.
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "