06-04-2021 01:35 AM in
Galaxy S20 SeriesEvery time I attempt to access Digital Wellbeing it take me to Google Family Link (I have set this up for my kids) but it only allows me to see that app and not my own information or to set-up focus time. I uninstalled Family Link and cleared the cache for Digital Wellbeing. Please help!
04-05-2021 08:38 PM in
Galaxy S20 SeriesI'm having the same issue
11-04-2022 09:26 AM in
Galaxy S20 SeriesI have the exact same issue - I hope they resolve it soon.
14-05-2022 07:31 PM in
Galaxy S20 SeriesI have this problem as well...it's very annoying. I'm going to have to use a 3rd party app...
21-08-2022 07:06 AM in
Galaxy S20 SeriesI'm also having this issue. Has anyone solved it? Samsung?
10-01-2023 07:03 AM in
Galaxy S20 SeriesI'm still having this issue. Did anyone get it resolved??
10-01-2023 07:04 AM in
Galaxy S20 SeriesStill having this issue. How about everyone else? Did you find a resolution?
12-01-2023 01:31 PM in
Galaxy S20 SeriesHi,
I've not been able to recreate this issue myself, so (for anyone still experiencing this) I recommend submitting an Error report. This will allow our developers to look into this matter in sufficient detail and get back to you with a resolution:
https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/
Please let us know how you get on. 👍