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Corrupt

(Topic created on: 05-04-2023 07:23 PM)
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pete012
Explorer
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Does anyone else have trouble with screenshots becoming corrupted? It's ever since the August update that this problem has occurred, never happened prior to the update.
6 REPLIES 6
ChrisP88
Moderator
Moderator
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@pete012 Hi!

Could you elaborate on how they get corrupted, please? Id possible, please also include an image demonstrating this to help other users understand this fault.


 

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pete012
Explorer
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Nothing to elaborate, it's exactly as I've described. I take a screenshot and sometimes it becomes corrupted for no reason.Screenshot_20230402_085000_Instagram_1000003584_1680421801.jpg
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PaulC59
Troubleshooter
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It might be worth doing some random screen shots to see if it's specific to certain apps or webpages as I know some block screen shots so I'm wondering if they may have security settings that might prevent images from being kept? Hope this helps
pete012
Explorer
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Unfortunately it isn't. It's happened during web browsing, social media, and even my own phone but it doesn't happen all the time, it only happens every so often and I think it's due to the recent updates as a few people have had the same issue.
safield
First Poster
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Yes, I'm getting the same on my S20 FE. I do a lot of screenshots during gaming and it has always worked flawlessly until recently. I have plenty of space both on device and sdcard (which I've just replaced with a new one). I'm also noting very poor screen capture video quality recently. Screenshot_20230407_101746_Gallery.jpg
pete012
Explorer
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Same here, it has to be the recent update. (A fellow RPG gamer I see lol)