05-03-2020 02:40 PM - last edited 05-03-2020 05:44 PM ) inGalaxy S20 FE | Galaxy S20 | Galaxy S20+ | Galaxy S20 Ultra
Upgraded to s20 plus last night and couldn't log into Samsung apps shealth and shop.
I don't have 2 step verification on. When I try to log into app it true me it needs to verify its me and asked for my number then texts me a number that gets populated in the field.
When it prompts me to enter number that I receive from text the number gets added automatically after text is received but it says it's invalid.
At some point it wouldn't let me try again and also said something about server error.
I tried again this morning with no luck.
I sent a customer support request last night but have not heard anything back but I see that somehow in logged into shealth now but still can't log into the Samsung shop app.
How can I resolve this?
Solved! Go to Solution.
Thanks, a lot brother, this works, all you have to do is set your country code (well in my case) to the united states, enter the number and it worked thanks a million
11-04-2020 05:06 AM - last edited 11-04-2020 05:08 AM ) inGalaxy S20 FE | Galaxy S20 | Galaxy S20+ | Galaxy S20 Ultra
I'm also having the same issues on my galaxy S10. As a result I'm unable to make a Samsung account because it keeps prompting me to verify. Please help me address this issue ASAP. Thank you.
It didn't work for me either. With a Samsung A10. I mean the verification code. But an answer has been given and it worked. but the answer was too professional and hard to understand so basically don't click on your phone number suggestion. if you are in the USA remove the +1 basically. hopeful this isn't useless.
Lol I didn't think someone would need you made me smile this evening. I actually just found out my phone is an A10s not an A10. But I guess it works for all. Ohh and the difference is the fingerprint sensor. Well I think