30-04-2020 12:58 PM - last edited 30-04-2020 12:59 PM
I got a new samsung s10 love it. I kept my mob no. Husband decided to use my old phone j5. He moved all his apps from j3 to my old j5
PROBLEM
when he went into contacts and put his pic and details on
It is changing my new phone to his details. When I changed my contact details back to myinfo and pic it changes his phone. Anyone help
Solved! Go to Solution.
30-04-2020 08:06 PM
HI Fergie.
It would appear that you have one of your accounts still sync'd on the old phone, probably either a Samsung account or Google account. I would ceetainly first check in the settings-Accounts section to check this. And failing this a reset would be able to remove all the previous accounts and settings without fuss.
Please note if you perfrom a full factory reset you must remove the google account from the device first to avoid a security lockout.
Let me know how you get one.
Many thanks.
01-05-2020 09:07 AM
01-05-2020 05:57 PM
Sorted