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Original topic:

Unable to install Dex for Windows

(Topic created on: 18-04-2021 02:58 AM)
Ghostch4nt
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Galaxy S10 Series

(to note: latest public win10 build, all avaliable updates installed, s10+ exynos on newest build)

Downloaded latest DEX version from samsung site but the installer does not run. This is what I have tried so far to resolve by myself:

removed phone from Your Phone windows app
deactivated link to phone on microsoft account.
removed link to windows pc on phone.
downloaded latest usb drivers from samsung site
uninstalled old driver, rebooted, installed new drivers
Downloaded latest DEX version from samsung site
attempted to launch dex installer - nothing happens and cant see a process for it in task manager.

uninstalled all versions of .net framework
rebooted
reinstalled .net frameworks
rebooted (again lmao)
attempted to launch dex installer - nothing happens and cant see a process for it in task manager.

have tried to launch installer after added as an exception to my AV, disabled AV and tried again, run as administrator, force run as administrator from properties menu, tried in compatability mode for older versions.
installed older version of dex for windows, it prompted me to update to latest version, i clicked yes downloaded install files, then appeared to try launch it but window disappeared instantly.

nothing i do lets me open the installer. please help!

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3 REPLIES 3
Under-whelmed
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Galaxy S10 Series

I have the exact same issue, also on Win 10, I click on the Dex installer and it does nothing. Did you manage to find a solution?

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Under-whelmed
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Galaxy S10 Series

I found an old version of Dex for PC at the link below, installed that and then tried to update to the current version from within Dex and still the current version won't install. This is really weird, in all my years of using Windows I've never had anything like this.

https://samsung-dex.en.uptodown.com/windows/download

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Under-whelmed
First Poster
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Galaxy S10 Series

Seems it may be some kind of .NET Framework issue, I have no idea how to resolve it 😞

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