19-06-2020 02:33 PM - last edited 13-07-2020 08:55 AM
Hi there,
Does anyone recognize this issue?
Since the update of June 13th I've noticed that if I take a picture using 3rd party apps like whatsapp, facebook messenger or snapchat the picture comes out a lot darker then in the frame after focusing.
When you focus on a dark area, brightness is automatically corrected (increased in this case). But when I snap the picture the actual phote that is taken is a lot darker. Almost as if the levels are reset or even darkened.
If I use the Samsung camera all is like before; the picture comes out the same as when focused.
TY!
*UPDATE*
Samsung's (safety) update of July 13th didn't fix it
Solved! Go to Solution.
03-08-2020 10:35 AM - last edited 03-08-2020 10:35 AM
20-06-2020 12:36 PM in
Yep!
S10 5G and this is happening, brothers got it on the s10e also...
Hopefully they fix asap 😞
29-06-2020 03:31 PM in
30-06-2020 01:10 PM in
Got the same issue! Very annoying hope they fix it soon...
03-07-2020 07:54 PM in
03-07-2020 11:54 PM in
Yeah the filters work but other than that, it's still the same. Hope they fix this issue soon.
11-07-2020 04:16 PM in
I have the same problem too on my S10 Plus. It is very annoying...
12-07-2020 11:34 AM in
Yes, I have the same problem too. Note10+ in Norway. It's very irritating indeed!!
13-07-2020 04:10 AM in
13-07-2020 09:06 AM in
Yes, same issue on UK S10e. Awful.