Quick Charge stopped working after update

[Jakobi]

After the September security update, quick charge is no longer working. It seems to have been disabled which has also caused other USB issues (non usb issues). 

-can't connect to laptop

-can't get phone into recovery mode

I was originally told it was my usb port but that's all clean.

I've tried charging with a friend's power delivery charger & fast charging works.

This is a software issue. I know others have this issue too. So I thought I'd share.

If anyone knows how to get to the attention of Samsung engineers please advise.

[PaulM1]

I'm sorry that you've had cause for concern, @Jakobi. Our developers will take a detailed look at this, and will get back to you with a solution, so I recommend that you flag this by completing the Error report at your earliest convenience:

https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/

[Jakobi]

Thank you for the prompt reply Paul. I've sent the error report as recommended. Do you know how long the turn around is for a response from the developers?

[PaulM1]

That's great, @Jakobi. I don't have a timeframe, as they work on a queue-based system. They'll definitely get back to you as soon as possible.

Please update the thread when you hear more.

[Jakobi]

Thanks for the information Paul. I'll update after I hear from them. The help is much appreciated

[Jakobi]

I've been monkey-ed around & been told it's a hardware issue 🤷🏻‍♂️

[Luke1931]

My s10 phone still dose farst charging.

[Jakobi]

Mine is intermittently working with quick charge now (Possibly from cleaning port), power delivery always fast charges so 🤷🏻‍♂️