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Original topic:

Can't update my s10 without smartswitch

(Topic created on: 28-09-2020 10:18 PM)
EricTheCarrot
First Poster
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Galaxy S10 Series

My s10 won't system update at all without using smartswitch, everytime I try to update in the settings app it errors out with this 

Screenshot_20200928-141414_Software update.png

I thought it would fix when I update it with smartswitch, but it still errors anyway. I don't thinks it's my wifi because this also happens when I am on data. I want to fix this, so I can update without having to go to my computer every single time to just get a security patch. I have a factory unlocked s10. 

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1 Solution


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Solution
BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series
Sorry that didn't help.

Yes support and or a Samsung Experience Store or Samsung Service Centre can help.

Please let us know how you get on.

Good luck.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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4 REPLIES 4
BandOfBrothers
Samsung Maker ★★
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Galaxy S10 Series

Perhaps try clearing the phone's system files @EricTheCarrot 

 

Turn the phone off and then from a set series of button presses go into the phone's system files and clear the cache files. No info is lost this way.

 

That or back up and remove any relevant Sd card and factory reset.

 

A Samsung Experience Store or Samsung Service Centre can help. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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EricTheCarrot
First Poster
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Galaxy S10 Series

Ok I'll try doing that and seeing what happens.

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EricTheCarrot
First Poster
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Galaxy S10 Series

Nope, still says the error. I'll probably contact support and see what they say about this. Thank you for your help!

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Solution
BandOfBrothers
Samsung Maker ★★
Options
Galaxy S10 Series
Sorry that didn't help.

Yes support and or a Samsung Experience Store or Samsung Service Centre can help.

Please let us know how you get on.

Good luck.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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