Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Bixby and Google Assistant not able to call someone using dialer from lock-screen using Bluetooth headset

(Topic created on: 09-04-2021 03:34 PM)
2499 Views
DiaGallo
First Poster
Options

When I touch and hold the touch panel on my WH-1000XM4 while the phone is locked, the headphones make a sound and google assistant opens and offers to call by using duo, but when I specify that it should use a dialer, it requires to unlock the phone. So I figured that maybe Samsung wants me to use Bixby, so I set up Bixby and hold the touch panel on my headset. The headset makes a sound, but Bixby doesn't show up at all. It only shows up when I hold the lock button.

I've already turned on use while phone locked and that doesn't help. it still only shows up when I hold the lock button on the lockscreen, holding the touch panel doesn't make it show up while it makes the Google Assistant show up.

0 Likes

1 Solution


Accepted Solutions
Solution
Pugs1957
Samsung Members Star ★
Options
Why not use the headset as a trusted device so phone is unlocked while connected?

View solution in context

0 Likes
1 REPLY 1
Solution
Pugs1957
Samsung Members Star ★
Options
Why not use the headset as a trusted device so phone is unlocked while connected?
0 Likes