I’ve been using iPhones since the very first 3GS until recently when I made the decision to take a leap of faith and try my luck with Androids as I felt the need for a bit more freedom so went on to purchase a Samsung Note 9.After a previous success,I recently made many attempts to transfer the content of my iPhone via the Smart Switch as recommended using the dongle attached to the cable as I can’t do it wirelessly since my iPhone has never been backed up on iCloud but only on my computer.The big issue is that my Samsung acknowledges the connection but keeps displaying “connecting to iPhone or iPad for data transfer" for hours on with no transfer between the 2 phones actually taking place and still no change despite rebooting my Note 9 as well as uninstalling and reinstalling the Smart Switch app on many occasions.It is worth emphasizing that I previously managed to transfer the content of my iPhone onto my Note 9 but that content is now about 3 months old as I left my Note 9 behind while abroad as I didn’t want to carry too many gadgets with me.I wanted to now update it with the current content and officially make the switch and close the iPhone chapter but to no avail.Can somebody please help as I’m just about to give up completely and sell my Samsung and reluctantly carry on with Apple.
Hope this help.
You may try the wireless transfer instead throu iCloud.
Transfer content directly from your old iPhone wirelessly, using iCloud. Please note, you'll need to back up all of the content on your iPhone with iCloud. Once you open the Smart Switch App on your Galaxy, you will see a prompt to import from iCloud.
Samsung Smart Switch is pre-installed on Galaxy devices.
Make sure you turn off two-step verification on your Apple ID before you start this process.
From the Home Screen, swipe up or down to access the app tray
Tap 'Cloud and Accounts' or select the search bar and type 'Smart Switch'
Tap 'Samsung Smart Switch'
Read and agree to the terms of service by selecting 'Agree'
Input your iCloud username and password
Choose what you'd like to transfer to your new device by unticking whatever you don't want to be transferred (Device settings and data are available to transfer from the first page)
Select 'Import' (Speed of transfer is dependant on Wi-Fi speed)
Once you've imported the basic information, you'll be presented with options to download media content such as photos, videos, voice memos, documents & messages. Untick whatever content you don't want to transfer.
Once the transfer is complete, tap 'Close app'
Disable iMessage on your iOS device to ensure you don't have any message disruption.
Your transfer is complete.
Thanks for the suggestion,much appreciated but like I mentioned my iPhone has never been backed up on iCloud and considering it’s a 128GB and it can take up to an hour to upload 2GB of datas depending on the internet speed so it will require uninterrupted days of connection to make it possible if at all so that option can’t realistically be viable.
You may try the ( iPhone > PC > Note 9) instead, please.
To back up your content from your iPhone before we transfer it over to your new Galaxy:
If you have no previous backups, select 'Restore Now' on the right hand-side of the Smart Switch program.