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Original topic:

My Note 9 is only showing the caller Number but NOT showing caller name while receiving calls and also while calling. Any idea

(Topic created on: 24/04/19 22:37)
Apprentice
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Galaxy Note9

My Note 9 is only showing the caller Number but NOT showing caller name while receiving calls and also while calling. Any idea? This is Annoying. 

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1 Solution


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Solution
First Poster
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Galaxy Note9

Go to Settings; Apps; Call Protect App and disable or force stop it.

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6 REPLIES 6
Superuser I
Superuser I
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Galaxy Note9

Tap on your phone icon.

 

Press the 3 little dots in the top Rh corner.

 

Choose settings.

 

Choose Other Call Settings. 

 

Toggle on Show Caller Information.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

Apprentice
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Galaxy Note9

Thanks for response.  I do have that setting on but still having the same problem.

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Superuser I
Superuser I
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Galaxy Note9

Can you try your sim card in another phone as a process of elimination.

 

This could be your network that you might need to speak with too.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

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Solution
First Poster
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Galaxy Note9

Go to Settings; Apps; Call Protect App and disable or force stop it.

View solution in context

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Apprentice
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Galaxy Note9
That did it....thanks a lot...I almost gave up. Thanks again !!!
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First Poster
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Galaxy Note9
No worries. Had to research because mine did the same.
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