Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Unwanted Notification Alerts

(Topic created on: 30/08/19 15:14)
DAF57
New Member
Options
Galaxy Note9 Series

Recently, I started receiving audible Notification alerts every 3 minutes from a yet-to-be determined source.  Although the sound, indeed, is the app notification sound I set, it is not associated with an app which i established an association. Even when I block alert notifications for all of my apps, the recurring alerts still occur.  I'd appreciate any help that would lead to the cessation of these unwanted and irksome alerts. Thank you.

0 Likes
Reply
1 REPLY 1
ChrisM
Moderator
Moderator
Options
Galaxy Note9 Series

Hi @DAF57 

 

Can you try using your phone in safe mode? To do this, turn off the phone > After a few seconds, turn on the phone > When the Samsung logo displays, press and hold the Volume down key until the lock screen displays. When the lock screen displays Safe mode will be shown in the lower-left corner of the screen.

Please monitor this for a few hours and let us know if the notifications stop. If they do, this would indicate that a third party app is causing the issue and you would need to uninstall recently downloaded apps individually, to find the culprit. To exit Safe mode press the Power/Lock key and then touch Restart.

Hope this helps!

0 Likes
Reply