Makeit
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12-02-2021 08:20 AM
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My phone keeps asking me to insert the S pen that is already in the phone, into the phone. How do I resolve this? I think the phone can't recognise the S pen is in.
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Steven9761
Troubleshooter
12-02-2021 12:54 PM
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remove the S Pen, switch off the phone then, while the phone is switched off, reinsert the pen.
Makeit
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12-02-2021 02:49 PM
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Thanks. I will do just that.
Makeit
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13-02-2021 08:31 AM
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Hi,
I have turned my phone off twice and insert the S pen. didn't work.
I have turned my phone off twice and insert the S pen. didn't work.
Steven9761
Troubleshooter
13-02-2021 11:13 AM
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I think something inside the S Pen must be broken, or there is an obstruction of some sort that makes the phone think that there is no pen in the phone. give it a gentle thump against your other hand to see if it dislodged anything. failing that, book it in for a repair.
Makeit
First Poster
13-02-2021 11:30 AM
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Thanks for your help. will try that
