04-08-2021 03:37 PM in
Hi Lost my purchase receipt unable to register it how to register for warranty any idea ? but my product is still under warranty.
Regards
Arasu
04-08-2021 03:54 PM in
Hey @Arasanandan
In the UK, all our phones are automatically registered for 24-month warranty from the date of purchase! If you do require your receipt for anything else, I'd advise reaching out to your retailer to see if they're able to provide you with a replacement receipt.
04-08-2021 04:14 PM in
Hi Kholal,
Only thing i remember i believe to be bought on 30 Mar 21 but i couldn't remember the retail shop. any way thanks for the prompt response
Regards
Arasanandan
04-08-2021 04:15 PM in
HI kholal
sorry FYI i bought over this samsung note 20 ultra in Singapore on march 30th 2021
Rgds
Arasanandan
04-08-2021 04:27 PM in
Hey @Arasanandan ,
the warranty is applied automatically from the purchase date so you don't need to register this if you don't want to. However, a receipt may be requested to identify when the warranty started. Is there anything wrong with your phone? If so, you can contact our Support Team in Singapore to arrange a repair. Find their contact details here: https://www.samsung.com/sg/support/contact/
04-08-2021 05:17 PM - last edited 04-08-2021 05:18 PM
Hi TessM,
thanks alot for the detail information let me contact the singapore team for warranty.
Yes the issue is my back camera glasses only were cracked little i need to replace other than back camera glasses rest of the back panel are in still good condition thats why just clarifed for warranty replacement of this glasses.
Regards
Arasanandan