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Original topic:

Sensors stopped working

(Topic created on: 13-08-2022 05:42 AM)
Redbull7171
First Poster
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Galaxy Note20 Series
I need help it seems like all the sensors have stopped working, I can't calibrate the compass the auto rotate has stopped and the proximity sensor is not working. I have updated the software and turned it off and on many times can someone help please 🙏 
2 REPLIES 2
LiquidSnake
Big Cheese
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Galaxy Note20 Series
Try wiping the cache partition of the phone, as this can clear issues, due to updates. To do this, just search 'How to wipe cache partition Note20' and you should find what you are looking for 😃. Hope this helps! 🙂
BandOfBrothers
Samsung Maker ★★
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Galaxy Note20 Series

Here's the link to clearing the phone's System Partition Cache Files @Redbull7171  > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

If that does not work then you may have to consider a factory reset after backing up.

A Samsung Service Centre can check out the phone too. 

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.