I'm using QuickPic to rename my screenshot recording video. After renamed, the video thumbail turned to grey, I tried to play it but the apps said "Can't play this kind of video".
After I turn off the video playing window, the video is disappeared.
I also tried to search from trash can, from My Files as well as show hidden folders, recover files but it's not work. Maybe the video is still there, but I can't find it.
I tried to rename another videos but no problems found.
Please help me, the video is very important to me.
Thanks so much.
@PiaLam: I'm not familiar with QuickPic, but have you tried checking the stock Gallery app to see if the video shows up here, either by tapping the 3 lines in the bottom right > Videos, or checking the Recycle Bin? If not, try reaching out to the app developers to see if they're able to shed any light on this for you.
I have already done everything, but it's not work. The develeper is hard to connect I think, but I will try for sure.