Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Is this normal? Mark on display

(Topic created on: 19-09-2021 04:57 PM)
Linds
Explorer
Options
Galaxy Note20 Series
mark on rop right of screen?


image


0 Likes
8 REPLIES 8
peterskoi
Pioneer
Options
Galaxy Note20 Series
No not normal. I had this issue when I dropped my note 20. No physical damage to the phone frame or screen but had damage to the screen or dead pixels. Hopefully it don't get worse mine got bigger over time.
Linds
Explorer
Options
Galaxy Note20 Series
I wonder if I Should get it exchanged then? It arrived like that? I have never dropped it
0 Likes
peterskoi
Pioneer
Options
Galaxy Note20 Series
Ya take it back. Definitely not normal.
0 Likes
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Note20 Series

Hello @Linds 

 

Launch your phone a9and dial *#0*# and scroll through the colour panels to see if that jolts the pixels.

If not then yes return the phone to have it swapped out.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes
Linds
Explorer
Options
Galaxy Note20 Series
Yes tried that one. Visible on all but black
0 Likes
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Note20 Series

So if scrolling through the colour display panels a few times does not help then as suggested previously effect a return asap @Linds 

Would you let us know how you get on please ?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes
Linds
Explorer
Options
Galaxy Note20 Series

Will do! It's being collected today!

0 Likes
Linds
Explorer
Options
Galaxy Note20 Series

I sent my Note Ultra away a week ago and am due a new one at the end of the week.

Hope it doesn't happen again!!

0 Likes