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Original topic:

Incorrect mobile number in device profile

(Topic created on: 05-09-2022 08:26 AM)
Bigbro69
Explorer
Options
Galaxy Note20 Series
Hi everyone. Was wondering if anyone would know how to change the mobile number listed as linked to my devices profile. I can select Edit, but can only change the name I created for the device.
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2 REPLIES 2
Neo001
Maestro
Options
Galaxy Note20 Series

Hi,

Go to the Contacts app, click on your name, then click on Edit and then update your phone no. and Save. Go back to About phone and check if the number has been updated.

And if this does not work, then best to request a new sim card.

BandOfBrothers
Samsung Members Star ★★
Options
Galaxy Note20 Series

@Bigbro69 

 

If your network assigned you a temporary number while they ported your own number from a previous network vua a Pac then the phone could be picking up the original temporary number.

Ask your local Highstreet Store to perform a sim swap to a blank sim card as the blank sim card will never had a number associated with it.

I wish you all the best.  😎 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
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