Warranty work

[Ulsterman]

Would anyone know does Samsung mobile repair (calling out to your house) do warranty work as well?

[aklima]

Yes they can pick it up from your house if they anit local to you.

[Ulsterman]

Would you know what number to contact?

[TessM]

Hey @Ulsterman , 

do you mean our postal repair/Doorstep repair? Can I ask where are you based?

[Ulsterman]

Door step repair. I'm based in Northern Ireland

[TessM]

You can check if this service is available in your area by introducing your postcode HERE. Can I ask what seems to be the issue with the phone? If this is available and the phone is covered under warranty, you can book this (or a postal repair) by calling our Team on 0333 000 0333.

[Ulsterman]

I'm from Northern Ireland within the UK. Pinkish screen whenever I pull down menu bar within the normal white screen

[TessM]

My bad @Ulsterman , I have now upgraded my post with the right number. have you checked if the service is available in your area and is the phone presenting any damage at all?

[Ulsterman]

Was on a call with a Samsung member and they have told be to back up and reset phone to see if problem resolves. no damage whatsoever so fingers crossed. Thanks Tees for helping me so far 😘

[Ulsterman]

Tess*

[aklima]

You will find on the member page

[aklima]

Hi,
click on the Samsung member page and then go to get help and their options for book appointment