16-02-2022 10:04 PM
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16-02-2022 10:28 PM - last edited 16-02-2022 10:29 PM
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This page may be helpful to you
What is the Secure Folder and how do I use it?
https://www.samsung.com/uk/support/mobile-devices/what-is-the-secure-folder-and-how-do-i-use-it/

17-02-2022 02:22 PM
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@ToshM: What happens when you attempt to move photos to your Secure Folder. Do you get any error messages? Can you confirm if you have attempted to move the photos directly via the Secure Folder, and by using the 'Move To Secure Folder' option on the photos themselves?
1) Open the Secure Folder > Add Files (3 dots > Add Files) > Images > Select the images you want to move > Done > Choose whether you want to copy or move them. To troubleshoot the issue, try both options at this stage to see if the problem persists.
2) Open the Gallery app > Select an image > Tap the 3 dots > Move To Secure Folder.
Let me know how you get on.
17-02-2022 02:30 PM
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17-02-2022 05:14 PM
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@ToshM: Can you try method 1, as provided in my previous post, to see if you're able to move the photos? I assume you are attempting to move multiple images at once, therefore you may wish to try moving 1 at a time as a process of elimination, just in case there is an issue with one or more of the files.
18-02-2022 06:57 PM
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09-06-2022 11:24 AM
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Hell Team,
I am having the same issue, wherein unable to move photos and getting an error "couldn't move items. 0/1 item moved"
Please help.!!
09-06-2022 01:44 PM
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