Note 10 plus OFFICIAL screen protector

[MadalinK]

Can anyone confirm if I am able to buy official replacement screen protectors for the Note 10 plus in the UK? There are none on the Samsung Online Store ( only for the S10 plus which also came with one pre installed ) and apparently none in the Experience Stores. 

The one that is pre installed will need replacing at some point and I would be interested to continue having the genuine Samsung one.

So far, Samsung UK have not provided a clear answer to this. 

Thank you! 

[Cassidy007]

@MadalinK , like @StellarTraveler  said, if i was in your situation, i'll buy for sure a Whitestone Dome Glass. Don't remove your screen protector before you're ready to install the Whitestone

[Cassidy007]

If i remember, you were supposed to put something on the Samsung screen protector like me ?

[MadalinK]

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@Cassidy007 wrote:

If i remember, you were supposed to put something on the Samsung screen protector like me ?

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I did not take the original one off yet. My partner did, and is now using a Zagg Ultra Clear screen protector which has started to peel off the edges..

[MadalinK]

Just to revive this thread for anyone who is still interested in the genuine screen protectors and knows what was discussed here about this, I may have some info very soon.

[Cosmic730]

Great, thanks for the update. I've held off from using the screen protector from Zagg. Hopefully there's some good news from your enquiries.

[MadalinK]

Right, so here it goes. 

I have had news from Samsung UK that these are not available to be purchased by members of the public online or in stores, BUT Samsung Experience Stores or Support Centres WOULD BE ABLE to fit one of these at a cost. 

That's all I know. The next step for me is now to go to a Samsung Experience Store and ask for more details. 

I have no other details like pricing or which locations are able to provide this service. 

Samsung has been chasing this for me for weeks so I am very grateful for that. 

[Samantha22]

Thank you @MadalinK  for working on this. Will be interesting to see how much it will cost. 

[StellarTraveler]

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@StellarTraveler wrote:

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@MadalinK wrote:

I've only had the Note 10 for literally 1 month and I already have a big scratch on my screen protector - I don't even know how I managed to get it. I am very careful how I handle the phone.

I was browsing and kept blowing on the screen thinking it was a hair, until I realised it was a scratch

This has not happened to me in a very long time.

So I was very grateful that it was on the screen but now it looks horrible and I need to find a replacement very soon.

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The user awareness is the first protector, and scratches occur out of abrasive contact only. go whitestone dome and done.

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WHERES the likes and love

[MadalinK]

It happened again  

This time I have no choice but to go and ask Samsung for a replacement. Wish me luck....

[Cosmic730]

Is that the replacement you got from Samsung or is it third party?

[MadalinK]

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@Cosmic730 wrote:
Is that the replacement you got from Samsung or is it third party?

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No, that's the original one that came with the phone.

I went in a Samsung Experience Store and there are no replacement ones available in the whole of the UK 

So I have to find an alternative.......

[Cosmic730]

Oh I see, do despite being told by Samsung that the experience stores "should" have them, the position is that there are none at all. I'll have to try the Zagg one I got and see how that goes. Don't like the tempered glass ones, most have a cut out for the fingerprint sensor and just looks weird. I play Pokémon Go and it would make it very difficult to play the game with the hole in the tempered glass! I can't see what the issue is with Samsung not releasing a screen protector like they have done for the S10 and S9 line.

[MadalinK]

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@Cosmic730 wrote:
Oh I see, do despite being told by Samsung that the experience stores "should" have them, the position is that there are none at all. I'll have to try the Zagg one I got and see how that goes. Don't like the tempered glass ones, most have a cut out for the fingerprint sensor and just looks weird. I play Pokémon Go and it would make it very difficult to play the game with the hole in the tempered glass! I can't see what the issue is with Samsung not releasing a screen protector like they have done for the S10 and S9 line.

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Yes. So I will have to go back to Samsung and ask for further explanations..

I went ahead and bought a Zagg Ultra Clear screen protector. I took the original one off since it was quite badly damaged and installed the Zagg one. So far so good. It hasn't peeled off - yet.

My partner has tried two different glass screen protectors on his Note 10 plus and they look horrible with that hole where the in display fingerprint is. 

[Cassidy007]

@MadalinK 

Really not lucky, time happened to put something, Whitestone Dome Glass or something like this one. Personnaly, i would go with Whitestone Dome Glass.i don't like the  cut out for the fingerprint sensor from other company.BUT THEY GET 5 * STARS Many company sell this 5 stars products

Does any users here put  another screen protector than Samsung ? We'd like to know your suggestion to help @MadalinK ...

[MadalinK]

@Cassidy007 Thanks for your involvement! I appreciate it. 

[Kay1]

The best solution is the tempered glass and uv glue solution. 

The glass is indistinguishable from the native glass it provides the best protection and aesthetics without interfering with screen functionality such as touch and fingerprint scanner.

There are some well known brands, such as 'Whitestone' and 'Amfilm', but also much cheaper ones available from sites such as Ebay and Aliexpress. The ones I use and would highly recommend is this one, which is dirt cheap at around £7.00 for 2.

https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fulk%2Fitm%2F113882698969

[MadalinK]

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@Kay1 wrote:

The best solution is the tempered glass and uv glue solution. 

The glass is indistinguishable from the native glass it provides the best protection and aesthetics without interfering with screen functionality such as touch and fingerprint scanner.

There are some well known brands, such as 'Whitestone' and 'Amfilm', but also much cheaper ones available from sites such as Ebay and Aliexpress. The ones I use and would highly recommend is this one, which is dirt cheap at around £7.00 for 2.

https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fulk%2Fitm%2F113882698969

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This solution has been offered before and I agree that using a glass screen protector with a liquid glue will stick better on the screen, but I just don't feel confident enough to do it. And also since Samsung issued the notice that extra care should be paid when fitting such accessories, I am really put off. 

As a side note, I am still chasing this with my local Experience Store and Samsung UK and things might change for the better - famous last words.

[Cosmic730]

I'm the same when it comes to glue and uv - although it is an option, I'm not comfortable putting something like that on my phone in the event something happens to the phone. I'm pretty sure, with the announcement about the screen protectors, that Samsung will not cover any warranty repair or screen damage if a screen protector like that is used - it might be seen as unauthorised change that could void the warranty. I don't know how easy the glue and glass can be removed - I guess it could be removed with acetone but then it's not clear whether the oleophobic coating will be compromised. So much guess work for us!

[Kay1]

Seriously, it does no harm or damage to the original screen and is a doddle to remove.

No need for acetate or any chemicals, just lift it from the edges and it will come away easily.
The major thing on installation is to make sure that all ports and ingress points are sealed, I use sellotape to cover them up. This is to stop the loca from seeping into the device.

I've used this method on a number of devices, which I've subsequently then sent back to Samsung as part exchange on a newer device, never had one rejected so far.

[Cosmic730]

Great, thanks for the info. I always have a case on my Note 10+ 5G but there's always that niggling feeling about "what if", especially without a screen protector. I dropped my phone the other day from shoulder height in my kitchen which has stone tiles. Luckily my toes on my left foot got in between my phone and the floor so my toes reduced the impact! It's the same floor that saved the screen when I had the Samsung screen protector on.

[MadalinK]

I'm the same. I put the phone in a case the second I take it out of its wrapping (well, not really. I do spend a few minutes looking at the design lol). 

I was happy with fact that the Note 10 came with a screen cover already applied.

But after a month and a bit I had to take it off since it got damaged .. The split here is about 1cm, even if it looks bigger