26-09-2020 06:42 PM
As it says in the subject line. We've managed to snap the original pen within a few days and need to order a replacement but it's not clear anywhere whether they are the same pen or not! Thanks!
26-09-2020 10:22 PM
27-09-2020 05:32 AM
The pens are available via the Samsung Online Shop Site. We'll they are in the UK so hopefully should be in your country of residence @t0d
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
27-09-2020 10:59 AM
@t0d: if you have damaged your S Pen, and your Note 10 device is only a few days old then I recommend reaching out to Samsung Support in your region with your proof of purchase to hand, and an advisor will be able to arrange a free of charge replacement under warranty. I hope this helps.
27-09-2020 09:11 PM
01-10-2020 10:05 AM
Thanks everyone! Despite COVID the Samsung chat person said to go to the store with my broken pen?!?!?
Anyway I'll try that and if not get one online. Thanks again!