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Original topic:

Headphones and charging not working

(Topic created on: 07-09-2020 12:32 PM)
DarkAlessa
First Poster
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Galaxy Note10 Series
Hi my headphones suddenly wouldn't connect and stop working. I downloaded the USB-C update from the Galaxy Store. Now today my phone wont charge. Anyone else have this problem?
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3 REPLIES 3
MadalinK
Helping Hand
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Galaxy Note10 Series
I remember reading somewhere else that after the USB-C update from the Galaxy Store, the headphones sounded worse than before. So I postponed downloading it, even though I have never used the AKG headphones (I am very happy with my Buds+).
I wonder if there's any way you can uninstall the update?

I am guessing the Wireless Charging still works fine, so you can use that until a solution can be found.





Current phone : Samsung Galaxy Note 10+ 5G 512GB
DarkAlessa
First Poster
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Galaxy Note10 Series
I may format my phone. thank you. yes the wireless charging works fine.
Formatting changed nothing. Will have to wait for a fix.
MadalinK
Helping Hand
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Galaxy Note10 Series
If it's possible, go to a Samsung Store because your phone is still under warranty.
They may be able to do more extensive checks.





Current phone : Samsung Galaxy Note 10+ 5G 512GB