Galaxy Note10+ with sort of wire pop on back cover rear end bottom right

[lmmartinsn]

[blueberry_cheesecake]

hi @lmmartinsn 

if the phone was freshly ordered, discuss the exchange policy with the phone seller

else, contact Samsung Support to arrange a repair option to have the phone inspected by the engineers

thanks ☺

[Jonathan1205]

This would cerainly be the answer for all these kind of questions. Visiting a walk in centre where possible is deffinalty whats required. They will be able to listen to your points and inspect inside and out where required. check on samsung.com/support for more info about whats available in your local area.

many thanks