After the new update.
The Dual phone call dialler button is missing. What a inconvenience caused to the users. This really bad and Samsung without checking just rolled out tbe update. What is the use of dual sim if you cannot use them without going an extra mile.
If enough people send feedback via the Samsung Members app then maybe they will. They have in the past.
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 3.1/ Android 11.
This is so annoying. Not sure if Samsung realizes that they removed a very conveniant button. Can anyone tell how I can send targeted feedback to Samsung?
On my Note10+, I rolled back to Android 10, UI 2.5 with Security patch Dec 1 2020 and amazing news is I got my Dual SIM1 + SIM2 buttons back for calls/messages!!!!!!!!!!
see my temp solution here
Meanwhile, all we can do it wait for Samsung to eventually fix this issue in Android 11, UI 3.x
While we wait and hold off on updating our software, the only risk is we miss out on security patches!!!!
I had the same problem for many weeks, i use 2 SIM's in my mobile for private and work related calls. I didnt see this before, so dont know if it's a recent update or not, but i just realized you can tap the SIM 1 symbol right under the green call symbol and it changes your outgoing call from SIM 1 to SIM 2 and vica versa.