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Original topic:

Camera app note 10+

(Topic created on: 21-03-2020 01:47 PM)
Chrism8808
First Poster
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Galaxy Note10 Series

The camera app has stopped working on my phone. When I select the camera app the phone just goes black and says cannot open camera. This includes when I try and take photos via the snap chat app. It just crashes. Ive tried the latest software update, reatarting my phone and reported it via Samsung. 

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2 REPLIES 2
BandOfBrothers
Samsung Maker ★★
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Galaxy Note10 Series

Try Settings , Apps , Camera, Storage and clear Cache / Data.

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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MadalinK
Troubleshooter
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Galaxy Note10 Series

@Chrism8808 It could also be hardware related, have it checked by Samsung.

You could also go into the Samsung Members app under Get Help and you have Interactive checks. 






Current phone : Samsung Galaxy Note 10+ 5G 512GB
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