02-09-2021 05:09 PM
I close everything and a minute later, while in my pocket, my phone initiates calls, takes screenshots, opens apps, and worst, opens and changes Settings.
When I need to use the phone myself it's always difficult to open it - always asking for password / pattern etc. But in my pocket it has no problems opening by itself.
02-09-2021 05:18 PM
02-09-2021 06:26 PM
02-09-2021 06:29 PM
As a starting point please try the following @Rudric @Arejaz
1. Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
2. Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
02-09-2021 10:36 PM
Many thanks for your reply. I did a hard reset and deleted all 3rd party apps already. There was only one in fact. Still no luck so apps are not to blame.
I cleaned the cache and I'll let everyone know how that works.
05-09-2021 02:21 PM
UPDATE. Cleaning cache didn't work. It continues opening apps, opening websites, calling people by itself, even trying to send emails.
05-09-2021 02:27 PM
I would now think a factory reset after backing up is the next step.
Don't use your back up however when resetting the phone back up just incase it's something in that which is causing these conflicts to occur.
If they do occur even when setting up the phone as a New phone then I think you may need a Samsung Experience Store or Samsung Service Centre to take a look @Rudric
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-09-2021 05:27 PM