Predictive text not showing after latest Android Update Version 10

[Hapsit12]

Hi there, 

I have multiple keyboards set in Samsung keyboard -> Languages and types. 

The probelm I have, after the most recent update taking place (some week ago now) the predictive text is no longer showing up for russian keyboard. Why? 

I have English, UK and Portugese, they both show predictive text above. But not fur russian. This is very frustrating as I relied on this feature a lot when writing emails etc. 

Could you please share any suggestions and flag a fault for this. 

So far I have tried resetting the keyboard settings and restarting the phone. 

This happened after the latest software update. 

Thanks

[danielles]

Yes, I did, but it's nowhere to be found - I think it's not available to download and use in Poland.

[Bernadette28]

Hi all, since the update my predictive text in my samsung keyboard is not working. Ive tried doing a reset on it Ive tried turning my phone on and off but nothing has worked. Ive not downloaded anything new in at least a month so its not that. Anyone any ideas? I didnt realise how much I use it so now its frustrating not having lol

[Shishy71]

go to Settings>General management>Language and input>On-screen keyboard>Samsung keyboard. Click About Samsung keyboard. Now click the i icon in the top right hand corner. Click Storage, at the bottom of the screen you will see 2 options > Clear Data and Clear Cache. You want to click on  clear data. Once this is done, your app is now reset/restored. It will now work as normal. 

[danielles]

This doesn't work for me

[Bernadette28]

Ive done this and it still doesnt work

[BlueJill]

Did you get this resolved? or do we have to wait until next update? im having the same issue. All the settings are correct. Still not working. Very frustrated!

[danielles]

I've just finally fixed it by updating the phone - but the update wasn't available in the settings. I downloaded Smart switch to my computer (because I wanted to try to fix the issue by making a backup and restoring the phone to factory settings) and only there I found a new update. The update fortunately fixed the issue, so I didn't have to restore.

[denon480]

Can you please make screenshot with version update?

[danielles]

Sure, here you go.

[denon480]

Thanks