19-06-2021 05:54 PM
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Note 10 passcode 'ok' button not highlighting, phone locked.
unable to restart or go to setting as phone again ask for the passcode and again 'OK' button to confirm the lock code is greyed out.
note: passcode is correct! 😞
19-06-2021 07:08 PM
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I found this page That maybe helpful
https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/

20-06-2021 10:14 AM
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@RayMar5050: Sorry to hear that you're experiencing this issue. If the problem persists then please sign in to Find My Mobile via a browser using your registered Samsung account details, and you can remotely unlock the phone from there.
https://findmymobile.samsung.com
20-06-2021 05:38 PM
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