Meegeleverde AKG headset (usb-c) werkt niet

[Rio1]

I took the AKG headset out of the box, plugged them in: they worked. I see it updating in the background and after that they stopped working completely.

I tried wiping cache via boot menu and also downloaded that app 'Samsung type C', but no succes. Would appreciate help with this.

[Rohit]

Repair:

Ophaalservice: http://www.samsung.com/nl/support/selfservice/#ophaalservice

https://www.samsung.com/nl/reparatie/

https://www.samsung.com/nl/reparatie/bezoek-servicelocatie/

[Rio1]

Thanks, maar lijkt mij iets softwarematigs?

[Rohit]

Probeer een reset anders je toestel + oortjes opsturen.

[Iris10]

I have the same problem. Is youre problem allready solved?

[Rio1]

The problem was the headset itself. I had mine switched for another one bij Samsung Customer Service, the new one works like a charm.