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Incorrect mobile number in device profile

(Topic created on: 05-09-2022 08:26 AM)
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Bigbro69
Explorer
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Hi everyone. Was wondering if anyone would know how to change the mobile number listed as linked to my devices profile. I can select Edit, but can only change the name I created for the device.
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5 REPLIES 5
Neo001
Legend
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Hi,

Go to the Contacts app, click on your name, then click on Edit and then update your phone no. and Save. Go back to About phone and check if the number has been updated.

And if this does not work, then best to request a new sim card.

BandOfBrothers
Samsung Members Star ★★
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@Bigbro69 

 

If your network assigned you a temporary number while they ported your own number from a previous network vua a Pac then the phone could be picking up the original temporary number.

Ask your local Highstreet Store to perform a sim swap to a blank sim card as the blank sim card will never had a number associated with it.

I wish you all the best.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Members_P4gsIvk
Journeyman
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Hi,

old topic but I came across this with the same issue moving sim to my s24...called EE as my mobile network...all I needed to do was refresh my network settings...they did the same...restarted and all correct!

(so no store or replacement sim service needed!)

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Members_4EuPDVC
First Poster
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didn't work, buddy

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Emski86
First Poster
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How do you refresh the network settings? My sim is still showing my temporary number and I didn't realise it uses that number when I send a text
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