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I lost connection of my mobite network. my ApN is notshowing my network provider

(Topic created on: 15-11-2020 07:24 PM)
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zlod
First Poster
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I switch my data icon ,and have to select my provider manually. But its still not showing which company I have my contract with on the setting.
I also can not find my phone visibility icon, iam so sure I used to have it. I can not find it in my setting either. I can not connect to my data when I'm out ans about, and I'm have unlimited contract

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4 REPLIES 4
samson99
Pathfinder
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hi
did you reset network settings
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zlod
First Poster
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yes. my friend has note 8, and she has the data on her phone connected, (we have the same provider) her apn showing the provider, but not on my Note 9
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Mitzzz999
Hotshot
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easiest way to fix this is to ring your network customer service up to send a SMS with the network settings... you can then save and activate them.

you can also maybe Google them to manually input or even have them sent to you.
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AM4N
Voyager
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you will have to contact your network provider they will help you
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