Hi,
I have aquired a secondhad samsung note 10+, and I'd like to have it completely factory restored, as the previous owner once had a virus on it, and I want to make sure it is completely gone. I have searched online, but couldn't find an official way of doing it. I'd rather go the official way with smartswitch, but the device doesn't get listed when I go into the emergency software recovery option on the program, and I don't have any recovery code.
Any help on this will be much appreciated.
