Did not get refund

LP3 · ‎25-03-2021

I added card and it took $1 and already 10 days did not get refund.

Payment - Amount: USD1.00; Merchant: SAMSUNG ELECTRONIC>SCHWALBACH A DE, Germany; MCC:***; Date: 14/03/2021 23:16; Card No: ****

BandOfBrothers · ‎26-03-2021

Probably best to speak with your Banks Customer services in regards to this @LP3

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

LP3 · ‎29-03-2021

Bank cant do nothing. they told ne to ask samsung. there is no 1$ problem. its just samsung issue when they are not refunding like that.

BandOfBrothers · ‎30-03-2021

Ok then you'll need to find the customer services department number or email for your region.

The Team here can't help unfortunately @LP3

It all depends how much time and effort you wish to put in on getting $1 back.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "