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Chat toggle switch won't stay on for some but not all contacts

(Topic created on: 15-10-2021 12:10 AM)
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Angelicans
Student
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I noticed a few days ago that the chat function stopped working between one of my family members and me. When I go into the settings of that contact and select chat it just keeps changing back. In general message settings it is set to chat as well as the individual contact. Any further ideas on how to get it back. I might add that I never turned it on in the 1st place but now it's there I like it and want it back.

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AndrewL
Moderator
Moderator
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@Angelicans: Do you know if your family member has recently switched phones, or networks? 

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Angelicans
Student
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Hi,

Yes. He just changed networks. 

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