Wifi problem with my A10 and A12 Samsung

[fang78]

Hello all, I just have a problem with all my phone that this morning I found out all my phone can't recognise our WiFi address.  But my other ipads still have WiFi connection.  So what is the problem with WiFi router or Samsung phones? 

But when I go somewhere with free WiFi all my phones connect to their WiFi. 

I have been try reset connection but still not working. My WiFi address is dissappear from the list, while my neighbours WiFi is there. 

Thanks for suggestions. 

[MartijnK]

Hi @fang78, good afternoon.

Thank you for reaching out! Did you already resolve the WI-Fi connection with your Galaxy phone? Did you also reset the network settings? When you go to: Settings > General Settings > Reset > Network reset. 

Perhaps a reset of your router will resolve this.

Keep me posted, please!

Kind regards,

Martijn