WiFi and Bluetooth not turning on

[Emilia_B12]

Can anyone help please?

My WiFi and Bluetooth toggles won't turn on when I click on them. I've tried safe mode, updating software, turning phone on and off, the lot but still nothing! I really want to avoid factory resetting. 

Thanks in advance. 

[NavyStevo]

I had to turn in for a warranty repair.  Please keep in mind, when you receive back from samsung and if you have a network lock, and you switched from one carrier to another, you need to put in a previous sim card to connect to the network first and then put in your new network sim!

[NavyStevo]

It turns out that this issue was completely a 100% Hardware related issue. I did recently receive it back from a warranty repair fixed. However, if you receive a phone back from Samsung and you originally purchased it from one carrier and then had it fixed after switching to another carrier, be advised that you must put in a SIM card from the carrier that you purchased the phone from. If not you will be permanently locked out of your phone. Thankfully, I had a SIM card lying around from my last carrier and I was able to fix my own phone, but nothing Samsung my current phone carrier or my previous carrier had any idea how to fix.

[Mmwoods84]

were you able to figure out what was wrong

im having same issue 

[Khalid81]

Done

[Wein]

This happened to me too,did u manage to fix it?its been almost a month my bluetooth,wifi,mobile hotspot didnt work

[Ayush23]

I'm facing the same issue since last week. I have to repeatedly restart the phone and it works for a while and then again start malfunctioning. Both Bluetooth and wifi! Let me know if you find any solution.