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Why is Samsung taking so long to upate the A25 5G to One UI 6.1?

(Topic created on: 06-06-2024 10:23 AM)
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ukraina2
Voyager
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Almost every eligible A series phone has now received the One UI 6.1 update in some regions, a notable exception is the A25 5G. Today I read one of the lowest specified A series phones the A05s has got the update.

Why is it taking Samsung so long to update the A25 5G? It's the highest specified phone to not yet receive the update

9 REPLIES 9
Piper123
Samsung Members Star ★
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Hey there

There are many out there who would say "be grateful" as the One UI6.1 has had a lot of issues and Samsung have slowed down the rollout whilst they fix them.

It does not follow that just because you have what is seen to be a more recent device that you'll get the update first. Samsung release in batches once testing has been completed.

Patience is a virtue.....
S24 Ultra
JAMES4578
Samsung Members Star ★★
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@ukraina2  There have been delays, The A25 5G will receive the update in due course, a test build was spotted a while ago so definitely on the list.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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MNas04
Troubleshooter
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The A25 was released this year with one ui 6.0 pre installed. The reason for older devices getting them first is maybe down to fact that they might be on their last os update. As piper123 mentioned, it is worth the wait as you don't want to have bugs on your phone.
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ukraina2
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I'm aware firmware is being tested and has been for some time. The A15 5G which was released at the same time as the A25 5G has got the update in some regions.

It is better that they release it without any problems, every phone is different and will have problems which are specific to that model. It's just a bit frustrating reading almost every day about a new phone getting the update after checking mine hasn't yet got it

Jay-Jay_is_that_you
First Poster
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I'm also waiting for the update, I just wish they would at least give us a ETA as for when they should expect the update to be ready for a rollout, because I also get frustrated when I see people running one ui 6.1 while running on older devices.

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ukraina2
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Testing for One UI 6.1 on the A25 5G was first reported at the beginning of March. Over 3 months later it  still hasn't got it. I know there must be reasons for this, but it does seem an unusually long time for testing.

https:/www.sammyfans.com/2024/03/05/one-ui-6-1-is-on-the-way-for-samsung-galaxy-a25-5g/

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Leonex
Student
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My friend with A15 has gotten the update and I have A25 I haven't gotten it yet 

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Leonex
Student
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1000131347.png

 6.1 update for Africa available just got mine this morning 

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Chivajkp
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I got the update for my a25 and now I have no mobile data...I cannot connect to any mobile network anymore.  I have done the run around with my carrier and with Samsung only to be told to go in on Monday and see if the place I bought the phone will replace it for me; tried Sim replacement with no luck, factory reset, you name it...it's very frustrating bcuz I just bought the phone not even 2 weeks ago. My husband has not done the update yet, and he has had no issues with his phone.

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