Sluiten

What are you looking for?

annuleren
Resultaten voor 
Zoek in plaats daarvan naar 
Bedoelde u: 
Spring naar oplossing OPGELOST

Oorspronkelijke onderwerp:

Weird bug after januari update A55

(Onderwerp aangemaakt op: 01-02-2025 08:43 AM)
120 Weergaven
Nootje
Explorer
Opties
So this glitch is kinda weird. For some reason the finger scanner is not doing thay weird light thighy when scanning my finger so I am unable to unlock my phone with my finger scanner. Also sometimes the top half of the screen just turns like a blue like colour on the lock screen. Am I the only one experiencing this or are there any others?
0 Likes

1 Oplossing


Geaccepteerde oplossingen
Oplossing
Ajay-A
Community Manager
Opties

Hallo @Nootje,

 

Thank you for reporting this to us. We want every customer to enjoy our products wihtout any defect. I will help you further. Have you tried deleting the cache memory through the recovery menu? If not, turn of your phone, press and hold the Volume Up, Power, and Home/Bixby buttons until you see the Android logo. After a few seconds you will enter the recovery menu. Select 'Wipe cache partition' and afterward 'Reboot systeem now'. Can you let us know t it worked?

 

With kind regards,

Ajay
 

Community Manager

Bekijk de oplossing in de community in het oorspronkelijke bericht

0 Likes
1 Antwoord
Oplossing
Ajay-A
Community Manager
Opties

Hallo @Nootje,

 

Thank you for reporting this to us. We want every customer to enjoy our products wihtout any defect. I will help you further. Have you tried deleting the cache memory through the recovery menu? If not, turn of your phone, press and hold the Volume Up, Power, and Home/Bixby buttons until you see the Android logo. After a few seconds you will enter the recovery menu. Select 'Wipe cache partition' and afterward 'Reboot systeem now'. Can you let us know t it worked?

 

With kind regards,

Ajay
 

Community Manager
0 Likes