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Weird bug after januari update A55

(Onderwerp aangemaakt op: een week geleden)
35 Weergaven
Nootje
Explorer
Opties
So this glitch is kinda weird. For some reason the finger scanner is not doing thay weird light thighy when scanning my finger so I am unable to unlock my phone with my finger scanner. Also sometimes the top half of the screen just turns like a blue like colour on the lock screen. Am I the only one experiencing this or are there any others?
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Oplossing
Ajay-A
Community Manager
Opties

Hallo @Nootje,

 

Thank you for reporting this to us. We want every customer to enjoy our products wihtout any defect. I will help you further. Have you tried deleting the cache memory through the recovery menu? If not, turn of your phone, press and hold the Volume Up, Power, and Home/Bixby buttons until you see the Android logo. After a few seconds you will enter the recovery menu. Select 'Wipe cache partition' and afterward 'Reboot systeem now'. Can you let us know t it worked?

 

With kind regards,

Ajay
 

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