Update failed

Ttakkas · ‎02-04-2022

Hi, I've tried to update my A52s the times now and it keeps failing, saying I need to get support from a Samsung centre, has anyone else had this issue and how did you sort it?

Thanks

JAMES4578 · ‎02-04-2022

HI @Ttakkas Are you updating via wifi or Mobile Data? if problem with Mobile Data try wifi and that method recommended if you do not have fairly large Data Allowance.

However if issues with OTA update in any case best to try Smart Switch as the next option. I think a number are pretty happy with One UI 4.1, however different opinions.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

Ttakkas · ‎02-04-2022

Always done over WiFi.

How do I update with smart switch?

JAMES4578 · ‎02-04-2022

@Ttakkas oh right, thanks for confirming. You need to have Smart Switch downloaded on a computer and connect youur Device. Further details shown here https://www.samsung.com/ph/support/mobile-devices/Smart Switch

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .

Ttakkas · ‎02-04-2022

Thanks James, I'll give it s go 👍

Original topic:

Update failed