Unable to turn off active status on facebook

[sheringham]

Hi, help please, I am unable to turn off active status on facebook, it does not allow me to save the off option. I have uninstalled and reinstalled, I know how to do it, it will not allow me to save it and reverts back to active. Any ideas please? Thanks.

[BandOfBrothers]

Hi @sheringham 

I'm not sure what's happening with your Facebook.

When I launch Facebook then tap on the hamburger icon in the top Rh corner then tap on settings and privacy,  and then settings and scroll down to active status it allows me to turn this off and holds that setting.

What about using a different device or access Facebook on a tablet etc and try turning this off via there.

Other than that you may need to contact Facebook.