I just upgrated from A70 to A53. I do not use camera, so A series are perfect for me. I have problem with the new A53. When I watch HBO Max and I pause a movie and than return to finish it the app do not work - it shows the last screen freezed, but audio and subs are going on. The problem is that this is killing all the video in the device - I can't play videos in twitter, videos in gallery, videos im FB. They are freezed. I have to restart to fix this, but I can't restart the phone 5 times in a movie. From HBO told me that the problem is in the phone, not the app. Any solution about that?!
Yes. I encounter similar issue with my a53. Many cases of sudden error when i cant play the video on one of the apps (mola tv, disney, or twitter) and then i also cant play the video on all of those apps until i restart the phone. I' ve contacted the service center to reinstall the software, but the issue is still unsolved.
I'm experiencing this exact same issue (also seems to be triggered by going in and out of HBO videos). This was not an issue on my previous phones, so I doubt it is the app.
I have the same problem. Resetting the phone did not fix the issue. Submitted a warrant claim to get the phone replaced. Will update if a replacement fixes or doesn't fix the issue.